Reviews

Michael Rice

Openlane is doing fraud to the Independent used car dealers and protecting the New Car stores who sell bad autos. Openlane used to be Traderev then Backlots and now this current company Openlane. Message to all independent used car dealers DO NOT SIGNUP OR DO BUSINESS WITH THEM. Tell.also your dealer friends and have them pass the word onto to others. When it was Traderev as a independent dealer you were able to give a review to the new car store from where you purchased your auto from. Guess what they did? They purposely REMOVED the review options after you buy a auto. They did this to PROTECT bad New car store dealers from being exposed. Example I purchased a auto and the engine was SEIZED and it was NOT DISCLOSED about a bad engine. I had NO RECOURSE so either there inspectors are completely stupid and not know how to inspect a vehicle or they were paid under the table from the new car store for hiding KNOWN issues about the car or even more worse corporate tells there district manager to tell the inspectors to HIDE KNOWN ISSUES. Since they removed the independent dealer to leave a review you can not do anything. I also experienced recently I was bidding on a auto and was outbid at $2100 dollars. This was my last bid. Then the next day Openlane said I won the auto for $6800. I immediately called support which is a joke. Openlane froze my access and reported a unpaid debit to auction access and have defamed our name. I am filing a lawsuit against Openlane as of this writing because they reported a FALSE DEBT to auction access and we are unable to enter a auto auction. Do not sign up with them and if you are on there app be sure to make screenshots of what you bid on and if they did you like they did me IMMEDIATELY close your bank account otherwise they will pull money out even though you opened up a dispute.