Have had nothing but success with Dealer Club, as a newer, small independent dealer the platform has been a game changer for me.
Ease of listing and selling is the best part!
Given my size and volume, my rep Fran is a great asset, always helping when I need to find something or there for support when looking for help on the sell side.
I have not had to open an arb yet on the buy side, but unfortunately have had them opened against me for things I have missed, honest misses – and the process was VERY fair and resolved easily.
Looking forward to buying \ selling and growing with the DC team..
Thank you for sharing this feedback. We take all concerns regarding the integrity and honesty of our operations—including our arbitration processes—incredibly seriously.
Because the situation mentioned occurred in 2021, the significant passage of time limits our ability to fully investigate the specific details of what transpired. However, we want to assure you that we continuously review and refine our procedures to ensure fairness, transparency, and accountability for all parties involved.
-Openlane
Have had nothing but success with Dealer Club, as a newer, small independent dealer the platform has been a game changer for me.
Ease of listing and selling is the best part!
Given my size and volume, my rep Fran is a great asset, always helping when I need to find something or there for support when looking for help on the sell side.
I have not had to open an arb yet on the buy side, but unfortunately have had them opened against me for things I have missed, honest misses – and the process was VERY fair and resolved easily.
Looking forward to buying \ selling and growing with the DC team..
Great platform to buy and sell. Serena is amazing to work with!
Thank you for sharing this feedback. We take all concerns regarding the integrity and honesty of our operations—including our arbitration processes—incredibly seriously.
Because the situation mentioned occurred in 2021, the significant passage of time limits our ability to fully investigate the specific details of what transpired. However, we want to assure you that we continuously review and refine our procedures to ensure fairness, transparency, and accountability for all parties involved.
-Openlane