Americas Auto Auction in Pensacola: This is “my home auction” for about 20 plus years. It’s a great auction for the little guys who buy here in terms of customer service and satisfaction. They have always been fair, reasonable and helpful and across the spectrum in titles, transport and in the shop/inspection process, as well.
The other day is another great example of another strong feature I wanted to share here on this site.
Anthony, the head mechanical shop/operations manager worked very aggressively in a “save a deal” capacity. The large animal auctions seem to not try hard to save deals that are going south, especially when there are potential arbitration issues and big money involved. As hard and difficult as it is for us small guys to purchase potentially good inventory (amongst a sea of problem vehicles we are all experiencing,), Anthony took it upon himself, despite his busy duty workload, to personally work out a solution for the seller (who had a huge problem) and myself as a buyer. He worked the “save a deal” magic and brought together both parties in a financial solution to make everybody happy. It was unexpected as it was a large amount of money at stake for both parties. He made the call and got the deal closed.
I won, the seller won, and the auction won.
Good job Anthony for going above the call of duty and job description to make the deal stick. Most auctions, especially the huge auctions, don’t try anymore to keep deals like this together.
The family feel of Americas AA in Pensacola has kept me loyal for about 20 plus years now. We are still in the people business. The large corporations have long forgotten this concept of making it not just business, but personal and human.
Great business ideals never die, especially during the tougher times!
Hat tip, Anthony! You are the tip of the spear there at Americas in P’cola! 🏆
Bought one today ordered my first post sale inspection on a qualified unit.
LBAA informed me that the DO NOT CHARGE A POST SALE FEE IF THE UNIT FAILS!
That’s different. That’s a big deal to a little guy like me.
Good job Oscar for informing me of that and thank you to this website for providing a platform to praise (or otherwise) how our auctions are serving our dealer base.
What an awesome website! (My first time here!) I wanted to give a huge congratulatory message regarding Long Beach Auto Auction in Mississippi. About a week ago I was traveling to this auction. A mile away from their exit off of I-10, and this is a bit embarrassing admittedly, while being distracted talking to my mom on the cell I ran out of gas. Laugh at me. We have all run out of gas? 🙂 The usual roadside assistance vultures wanted $125 – $175 to get me a gallon of gas to get me one mile down the road to the next exit gas station. They also wanted a lot of personal information from me before giving me a price. It felt like buying a car from the worst of our brethren out there??? In frustration, hot and burning up in the hot southern Mississippi sun, I simply called Jeff the AGM at the Long Beach Auto Auction. He solved my problem within less than a minute and asked his team to bring me some gas. They showed up promptly. (They did not even AR me that I know of!!!) They simply helped an old man (with a heart condition on a very hot day) out of a problem that I created. They were the solution. Big “attaboy” for Jeff and his Team! I hope people on this site will remember to give great reviews when they are merited and not just post the bad reviews that are typically (deserved and) posted? These reviews should go both ways! The TRUTH IS ABOUT TRANSPARENCY AND HONESTY AND PROVIDES ENCOURAGING INTELLIGENT SOLUTIONS to our currently struggling industry.
Americas Auto Auction in Pensacola: This is “my home auction” for about 20 plus years. It’s a great auction for the little guys who buy here in terms of customer service and satisfaction. They have always been fair, reasonable and helpful and across the spectrum in titles, transport and in the shop/inspection process, as well.
The other day is another great example of another strong feature I wanted to share here on this site.
Anthony, the head mechanical shop/operations manager worked very aggressively in a “save a deal” capacity. The large animal auctions seem to not try hard to save deals that are going south, especially when there are potential arbitration issues and big money involved. As hard and difficult as it is for us small guys to purchase potentially good inventory (amongst a sea of problem vehicles we are all experiencing,), Anthony took it upon himself, despite his busy duty workload, to personally work out a solution for the seller (who had a huge problem) and myself as a buyer. He worked the “save a deal” magic and brought together both parties in a financial solution to make everybody happy. It was unexpected as it was a large amount of money at stake for both parties. He made the call and got the deal closed.
I won, the seller won, and the auction won.
Good job Anthony for going above the call of duty and job description to make the deal stick. Most auctions, especially the huge auctions, don’t try anymore to keep deals like this together.
The family feel of Americas AA in Pensacola has kept me loyal for about 20 plus years now. We are still in the people business. The large corporations have long forgotten this concept of making it not just business, but personal and human.
Great business ideals never die, especially during the tougher times!
Hat tip, Anthony! You are the tip of the spear there at Americas in P’cola! 🏆
Thank you, Anthony and your team!
Long Beach Auto Auction scores again with me.
Bought one today ordered my first post sale inspection on a qualified unit.
LBAA informed me that the DO NOT CHARGE A POST SALE FEE IF THE UNIT FAILS!
That’s different. That’s a big deal to a little guy like me.
Good job Oscar for informing me of that and thank you to this website for providing a platform to praise (or otherwise) how our auctions are serving our dealer base.
Cool!
What an awesome website! (My first time here!) I wanted to give a huge congratulatory message regarding Long Beach Auto Auction in Mississippi. About a week ago I was traveling to this auction. A mile away from their exit off of I-10, and this is a bit embarrassing admittedly, while being distracted talking to my mom on the cell I ran out of gas. Laugh at me. We have all run out of gas? 🙂 The usual roadside assistance vultures wanted $125 – $175 to get me a gallon of gas to get me one mile down the road to the next exit gas station. They also wanted a lot of personal information from me before giving me a price. It felt like buying a car from the worst of our brethren out there??? In frustration, hot and burning up in the hot southern Mississippi sun, I simply called Jeff the AGM at the Long Beach Auto Auction. He solved my problem within less than a minute and asked his team to bring me some gas. They showed up promptly. (They did not even AR me that I know of!!!) They simply helped an old man (with a heart condition on a very hot day) out of a problem that I created. They were the solution. Big “attaboy” for Jeff and his Team! I hope people on this site will remember to give great reviews when they are merited and not just post the bad reviews that are typically (deserved and) posted? These reviews should go both ways! The TRUTH IS ABOUT TRANSPARENCY AND HONESTY AND PROVIDES ENCOURAGING INTELLIGENT SOLUTIONS to our currently struggling industry.