I am a small wholesale dealer who sells all of my cars at Manheim Georgia. Recently I sold a Kia Sorento to a large buyer, and the unit went through PSI, like normal. The auction failed it for “warm AC”. I went down the the auction myself, and looked at the car. When you revved the motor up, the AC was cold. Obviously, it was low on freon, cleary under the $800 arbitration threshold. I called my rep and the arbitrator and told them what the issue was, someone let the freon out. By the way, the car had a 4.7 CR, so it was nice. Needless to say, I had a “Buyer Withdrew” for low freon. Of course, no one will call me back- the auction clearly doesn’t care that they went against there own policies. But, I’m a small dealer, and the buyer is a huge one.
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Complaints
COMPLAINT FILED 7/28/2025
DANIEL Y
We purchased a 2018 Audi from Manheim. Vehicle arrived and we inspected vehicle. vehicle throws a CEL with a code for a transmission issue. We arbitrated the vehicle within time parameter. Our arbitration rep from Lemon squad requested that we take car to an Audi dealer for diagnosis. We took the vehicle to Audi and they wanted more teardown approval. At that point the Arbitration rep told us that we do not need to go any further and deal would be unwound. A few days later he emailed me saying that the vehicle is buyer bought and closed out the ticket. They claimed it was inconclusive. I reached out multiple time to get in contact and had no luck. I could not get a clear explanation and have been searching for an answer.
1 Reviews on “Manheim Georgia”
I am a small wholesale dealer who sells all of my cars at Manheim Georgia. Recently I sold a Kia Sorento to a large buyer, and the unit went through PSI, like normal. The auction failed it for “warm AC”. I went down the the auction myself, and looked at the car. When you revved the motor up, the AC was cold. Obviously, it was low on freon, cleary under the $800 arbitration threshold. I called my rep and the arbitrator and told them what the issue was, someone let the freon out. By the way, the car had a 4.7 CR, so it was nice. Needless to say, I had a “Buyer Withdrew” for low freon. Of course, no one will call me back- the auction clearly doesn’t care that they went against there own policies. But, I’m a small dealer, and the buyer is a huge one.