Manheim California

As you mention, a vehicle was purchased through Manheim California and transportation arranged by someone from your dealership to have the vehicle transported to you via the Central Dispatch platform. While I am not in position to speak to all Central Dispatch’s processes, I do not that dealers and transporters communicate with one another and arrange a deal to have vehicles transported for a fee. From time to time, unscrupulous individuals may breach into a particular transporters account and represent themselves falsely as that transporter. Unfortunately, the dealer may then send a legitimate gate pass to that fraudster, who in turn hires a legitimate transporter, sends them the gate pass, and has them drop the vehicle to a designated area where they retrieve it. In short, your vehicle has likely been stolen in this manner. While Manheim has followed protocol fully and released the vehicle on a valid gate pass, what I can advise is that you report the vehicle as stolen through Anaheim PD. We can provide the PD with a copy of the gate pass, the name and DL of the remover of the vehicle, and a photo of it being removed. As I mentioned that person is likely just an unknowing legit transporter that was hired. He will have been contacted by a phone that is probably no longer in use. If you would, could you please give me the name of the transport company you hired through Central Dispatch and a name/phone number of the individual you may have spoken with. I can then pass this information onto Central Dispatch so that they can flag that transporter as possibly compromised. Again, I am sorry for your situation. Thank you.